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WARNING - Please read

Wed Jul 30, 2014, 10:08 AM

If you take commissions or make adopts please do not let the users Pixlett or ToxicMutagen buy from you. They will pay after a few days, BUT they will issue a credit card chargeback on the purchase. (They "share" a Paypal name/email, so I am suspicious that it is just the same person who moved accounts)




I'm now in the negatives in Paypal due to the chargebacks, and sadly Paypal does NOT cover digital goods (including art) so I won't be getting this money back.
They are doing this to other users/my dA friends as well.
Here's just 3 of the chargebacks they sent me to show as proof. (They have spent thousands on my art, their paypal email is jacobredarcanine@gmail.com)
Screenshot (190) by witchpaws


As you can see, I tried to provide evidence for one of them (still have many to go through)



Anyways, as this is a clear breach of my Terms of Service, I'm reclaiming ALL of their Sushi Dogs + an adopt that they purchased made by myself and Kawiku.

So yeah, please be safe guys. Being a digital artist is risky business, and it's sad that people go so low as to do things like this to hardworking people. And it's even more unfortunate that Paypal does not recognize our jobs as eligible for protection /:

UPDATE: I have contacted Paypal customer support over the phone. I have written up a large statement explaining the situation, as well as providing screenshots proving the purchase.
The guy on the other end told me that this was enough information to bring forth the case to Pixlett's credit card company.
He said that showing that I sent the product directly to Pixlett via Notes will hopefully show that they have already received the product, and therefore the Chargeback is invalid.
BUT THERE IS NO GUARANTEES -- crossing my fingers!


IF YOU HAVE BEEN SCAMMED BY PIXLETT, PLEASE. CALL. PAYPAL CUSTOMER SUPPORT AND SHOW THEM EVIDENCE
The more we bring this user to notice, the better our chances of getting our money back!



SimplySilent - Journal
Add a Comment:
 
:iconmzza-art:
mzza-art Featured By Owner Dec 1, 2014  Student Artisan Crafter
oh dear
she appears to be back.. on iipixidust.deviantart.com/
Reply
:iconcatttens:
catttens Featured By Owner Dec 21, 2014
what do you mean ?
Reply
:iconmzza-art:
mzza-art Featured By Owner Dec 22, 2014  Student Artisan Crafter
it's pixlett, she made yet another account
Reply
:iconpudpon:
PudPon Featured By Owner Jan 12, 2015  Hobbyist Digital Artist
thats not pixlett i can promise you it isn't~
she just took the name of her for her ROBLOX account becuase she thought it sounded like a good username ~
Reply
:iconsharkinq:
Sharkinq Featured By Owner Edited Nov 4, 2014  Hobbyist Artist

at least it's all fixed now!
Nod 
Reply
:icondemonreapergirl:
demonreapergirl Featured By Owner Sep 7, 2014  Hobbyist General Artist
suck for you 
Reply
:icontheunderkat:
TheUnderKat Featured By Owner Oct 27, 2014  Hobbyist Digital Artist
Rude... she lost $2,000 because if this person...
Reply
:icondemonreapergirl:
demonreapergirl Featured By Owner Oct 28, 2014  Hobbyist General Artist
And clearly didn't see my reply back to her
Reply
:icontheunderkat:
TheUnderKat Featured By Owner Oct 28, 2014  Hobbyist Digital Artist
Dude, seriously? You expect me to be a stalker of other peoples' conversations?
Reply
:icondemonreapergirl:
demonreapergirl Featured By Owner Oct 29, 2014  Hobbyist General Artist
Perhaps if you did you would be more informed of a situation and wouldn't have gotten that reply as well it's only one reply later.
Reply
:icontheunderkat:
TheUnderKat Featured By Owner Oct 29, 2014  Hobbyist Digital Artist
Wow, you really are rude.
Reply
:icondemonreapergirl:
demonreapergirl Featured By Owner Oct 29, 2014  Hobbyist General Artist
And you're really ignorant
Reply
:icontheunderkat:
TheUnderKat Featured By Owner Oct 29, 2014  Hobbyist Digital Artist
Its funny, you're talking but no one's paying attention. Oh, wait, that's either me being ignorant or someone who doesn't give a damn.
Reply
:iconsilver-the-kitty-cat:
Silver-the-kitty-cat Featured By Owner Oct 7, 2014  Student Traditional Artist
Thats mean............................. sucks for you
Reply
:iconwitchpaws:
witchpaws Featured By Owner Sep 20, 2014   Digital Artist
It's been fixed.
Reply
:icondemonreapergirl:
demonreapergirl Featured By Owner Sep 20, 2014  Hobbyist General Artist
That was really childish of me to have said...
Reply
:iconsugarfox-thegreat:
SugarFox-TheGreat Featured By Owner Aug 27, 2014
omg!
i hope and will pray that we can help you as much as we can.
Reply
:iconblaue-rose:
Blaue-Rose Featured By Owner Aug 18, 2014  Student Digital Artist
I hope everything goes well for you. Good luck~!!! 
Reply
:icononyxeva:
Onyxeva Featured By Owner Aug 17, 2014

Just an update from my end, after the chargeback went through. Paypal emailed me letting me know that they had returned the funds to my account. I don't think the fee for the chargeback was included, but I'm thinking that the work done here has helped out!

Hopefully others will see the return of their funds too. ;u;
Reply
:iconkelticstar:
KelticStar Featured By Owner Aug 15, 2014
The issue might lie in that she is using per parents card. They get a bill with said charges and say it is unauthorized? The issue with that idea though is if they do notice unauthorized charges, is why they haven't gotten a new card?

I dunno.All in all I hope this issue gets fixed for everyone.
Reply
:iconaomiarmster:
AomiArmster Featured By Owner Aug 14, 2014  Hobbyist General Artist
i hope this scammer gets what is coming to them, this is beyond the pale !
Reply
:iconchuuuki:
Chuuuki Featured By Owner Aug 14, 2014  Student
I hope the charge comes flying back in her face. I hate it when they think they can get away with these things. So heartless. 
Reply
:iconsummonerix:
SummonerIX Featured By Owner Aug 14, 2014  Hobbyist Digital Artist
Tip for anyone doing commissions in the future: Send invoices and mark them for the payment of "services", not "goods". That way, it will be harder to use the "I never received my goods" chargeback fraud.
Reply
:iconkatrueyumenikki:
KatrueYumeNikki Featured By Owner Jan 29, 2015  Hobbyist General Artist
Great idea.
Reply
:iconsummonerix:
SummonerIX Featured By Owner Aug 14, 2014  Hobbyist Digital Artist
I wonder if they also used someone else's credit card as well.
Reply
:icondoctorwhooves107:
doctorwhooves107 Featured By Owner Aug 14, 2014  Student Artist
this is awful. i hate it that someone would be so awful to do this to an artist who puts their heart and soul into their work
Reply
:iconkitsune0jester:
Kitsune0Jester Featured By Owner Aug 14, 2014  Hobbyist Digital Artist
This is really terrible! I'm sorry about your losses.
From looking all the other artists who got scammed, PayPal doesn't even give a dang if we don't provide enough evidence, and we automatically lose our hard-earned money.
Eventually, my points aren't safe either.
Reply
:iconp-i-c-k-l-e:
p-i-c-k-l-e Featured By Owner Aug 14, 2014  Hobbyist Digital Artist
This is so sad :c
I was thinking of opening up USD commissions but now I'm scared to... I hope PayPal will be able to stop this soon.
Reply
:iconj3v1l:
J3V1L Featured By Owner Aug 14, 2014  Hobbyist Traditional Artist
Read it, Boosted it on Tumblr as well as Deviant Art.

Sorry for your losses.

Want a Free Piccu? No catch.
Reply
:iconrivaliant:
Rivaliant Featured By Owner Aug 13, 2014  Hobbyist General Artist
mdizzle-designs.deviantart.com…

sure someone might have posted this by now

But please read, the amount of money you got pinched for shouldn't Just be up to you or the art community to fix.

Make someone fell responsible for stealing from you.
Reply
:iconbigodevin28:
BiGoDeViN28 Featured By Owner Aug 13, 2014  Professional General Artist
Life's tough, brother. Want your money back, track their IP and kill them for it.
Reply
:iconwitchpaws:
witchpaws Featured By Owner Aug 13, 2014   Digital Artist
Maybe if I were a badass anime character in an alternate universe, I would....but this is reality so I'm going to have to go through laywers and shit to get to them. -__-
Reply
:iconbigodevin28:
BiGoDeViN28 Featured By Owner Aug 14, 2014  Professional General Artist
You are a badass anime character.

You just have to believe in yourself.
Reply
:icondrragonite:
Drragonite Featured By Owner Aug 13, 2014  Hobbyist General Artist
WHY WOUD PEOPLE DO DIS!!!
-duct tapes the scammers and spanks them- BAD BOYS/GIRL/WHATERVER YOU ARE
Reply
:iconakitokitty:
AkitoKitty Featured By Owner Aug 13, 2014
THIS IS SO WRONG ON SO MANY WAYS.
If they cannot do anything  I will be so pissed with PayPal. I am so sorry that this has happened to you and I really hope that people will get their shit together and realize that they are in the wrong. Since they most likely paid for your commissions via "goods and services" this is clearly a service and they should be able to realize that since it was a service there would be nothing physical to ship out? You know? Hope it really gets cleared out and I hope this person burns in hell.
Reply
:iconbunsdream:
BunsDream Featured By Owner Aug 13, 2014  Hobbyist General Artist
Oh my god pixlett tried to buy one of my adopts but I had no clue that this happened. 
I never got a response from them but I am so glad this didn't happen to me. ;n; I'm so sorry 
that you got scammed like this. 
Reply
:iconmollycarroll:
mollycarroll Featured By Owner Aug 13, 2014  Professional General Artist
Firstly, I am SO sorry what happened to you! It is fucking despicable that thanks to people like this prick, being a freelance artist is fraught with peril.

After a quick google search this cunt under their pseudoname "Pixlett" has scammed many people by the looks of things. This is fucking outrageous...

If I understand correctly, this isn't the first time this has happened to you either which is so unfortunate. I hope this doesn't disillusion you to the point of being afraid to share your work and try to have a living out of it. You are not wrong or stupid, they are. I sincerely hope that paypal sides with you after all the effort you are putting into (rightfully) defending yourself. 

Good on you for tracking this person down, not just for you but for every single one of us artists who have been treated like crap for no good reason. Power to you!

As the Dutch say: "Sterkte!" (strength to you)
Reply
:iconkudtheuntitled:
KudTheUntitled Featured By Owner Edited Aug 13, 2014  Hobbyist General Artist
File a police report.  The credit card company will generally rule in the buyer's favor, even if you have proof that they made the purchase...  :(  I speak from experience on this as a victim of chargeback fraud.
Reply
:icondlsease:
DlSEASE Featured By Owner Aug 13, 2014  Student Digital Artist
Is there any update on this?? I'm curious as to if you were able to get your money back.
Reply
:iconcross-works:
cross-works Featured By Owner Aug 13, 2014  Hobbyist Traditional Artist
Gods people are so rude D:
I was scammed once (and I'm not even a digital artist but a traditional one and I send out originals) and stopped doing commissions because of that shit for a long time until starting again, and ever since I only start drawing after receiving full payment. :/
But an amount like this ... I wish I could help you and I would've loved to donate if I wasn't in desperate need of money too atm.
Good luck to you for receiving enough donations tho or with paypal.

As others have stated, due to paypal terms you need to provide a tracking number because paypal requires shipping insurance, that's why it's so easy for scammers to just get their money back if you can't provide such with digital art, as you don't send it. :/
Reply
:iconlittlemisszt:
LittlemissZT Featured By Owner Aug 13, 2014  Hobbyist Photographer
Good luck with this! I hope you bring this person to justice!
Reply
:iconwalnutspice:
walnutspice Featured By Owner Aug 13, 2014  Hobbyist Digital Artist
come on paypal, bring forth some justice.
Reply
:iconxephos49:
Xephos49 Featured By Owner Aug 13, 2014  Hobbyist General Artist
May you get lucky with Payal. :D Then we bring justice!
Reply
:iconnikawh:
Nikawh Featured By Owner Aug 13, 2014  Hobbyist Digital Artist
Oh man I had something like this happen to me, I said fuck it and closed my paypal account, because I tried to fight it, just like you are. The person took back their money, after I already spent it on food and what ever... I showed all the proof of purchases.. Everything, and they said they don't care pretty much and put me negative 70 dollars. I said fuck it and started using my boyfriend email. Fuck people like this. Fuck them so hard. AND ALSO FUCK PAYPAL. This is a service, and they need to fix that shit. Seriously.
Reply
:iconlife-is-the-bubbles:
Life-is-the-bubbles Featured By Owner Aug 13, 2014  Hobbyist Digital Artist
That is WHY I closed my paypal long time ago. I only use :points: to pay artists. 
Reply
:iconnekomaroo:
nekomaroo Featured By Owner Aug 17, 2014  Hobbyist Digital Artist
Sadly points don't buy food.
Reply
:icontheunderkat:
TheUnderKat Featured By Owner Oct 29, 2014  Hobbyist Digital Artist
You can convert points to money.
Reply
:iconp-i-c-k-l-e:
p-i-c-k-l-e Featured By Owner Aug 14, 2014  Hobbyist Digital Artist
Well, points won't really save you from scams either.
If the person commissioning you or buying your art or whatever uses PayPal to buy their points, they can always chargeback the points to get their money AND your art :L
Its just sad someone would do it to begin with.
Reply
:iconsahnecreamkuchen:
SahneCreamKuchen Featured By Owner Aug 14, 2014  Hobbyist Digital Artist
you can even chargeback POINTS? seriously? geez. at least I thought that would be a safe way to sell anything.
Reply
:iconp-i-c-k-l-e:
p-i-c-k-l-e Featured By Owner Aug 14, 2014  Hobbyist Digital Artist
Yeah... but you just have to be really careful about who you sell your stuff to.
Reply
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