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Submitted on
July 30
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WARNING - Please read

Wed Jul 30, 2014, 10:08 AM

If you take commissions or make adopts please do not let the users Pixlett or ToxicMutagen buy from you. They will pay after a few days, BUT they will issue a credit card chargeback on the purchase. (They "share" a Paypal name/email, so I am suspicious that it is just the same person who moved accounts)




I'm now in the negatives in Paypal due to the chargebacks, and sadly Paypal does NOT cover digital goods (including art) so I won't be getting this money back.
They are doing this to other users/my dA friends as well.
Here's just 3 of the chargebacks they sent me to show as proof. (They have spent thousands on my art, their paypal email is jacobredarcanine@gmail.com)
Screenshot (190) by witchpaws


As you can see, I tried to provide evidence for one of them (still have many to go through)



Anyways, as this is a clear breach of my Terms of Service, I'm reclaiming ALL of their Sushi Dogs + an adopt that they purchased made by myself and Kawiku.

So yeah, please be safe guys. Being a digital artist is risky business, and it's sad that people go so low as to do things like this to hardworking people. And it's even more unfortunate that Paypal does not recognize our jobs as eligible for protection /:

UPDATE: I have contacted Paypal customer support over the phone. I have written up a large statement explaining the situation, as well as providing screenshots proving the purchase.
The guy on the other end told me that this was enough information to bring forth the case to Pixlett's credit card company.
He said that showing that I sent the product directly to Pixlett via Notes will hopefully show that they have already received the product, and therefore the Chargeback is invalid.
BUT THERE IS NO GUARANTEES -- crossing my fingers!


IF YOU HAVE BEEN SCAMMED BY PIXLETT, PLEASE. CALL. PAYPAL CUSTOMER SUPPORT AND SHOW THEM EVIDENCE
The more we bring this user to notice, the better our chances of getting our money back!



SimplySilent - Journal
Add a Comment:
 
:icondemonreapergirl:
demonreapergirl Featured By Owner Sep 7, 2014  Hobbyist General Artist
suck for you 
Reply
:iconwitchpaws:
witchpaws Featured By Owner 2 days ago  Student Digital Artist
It's been fixed.
Reply
:icondemonreapergirl:
demonreapergirl Featured By Owner 2 days ago  Hobbyist General Artist
That was really childish of me to have said...
Reply
:iconsugarfox-thegreat:
SugarFox-TheGreat Featured By Owner Aug 27, 2014
omg!
i hope and will pray that we can help you as much as we can.
Reply
:iconblaue-rose:
Blaue-Rose Featured By Owner Aug 18, 2014  Student Digital Artist
I hope everything goes well for you. Good luck~!!! 
Reply
:icononyxeva:
Onyxeva Featured By Owner Aug 17, 2014

Just an update from my end, after the chargeback went through. Paypal emailed me letting me know that they had returned the funds to my account. I don't think the fee for the chargeback was included, but I'm thinking that the work done here has helped out!

Hopefully others will see the return of their funds too. ;u;
Reply
:iconkelticstar:
KelticStar Featured By Owner Aug 15, 2014
The issue might lie in that she is using per parents card. They get a bill with said charges and say it is unauthorized? The issue with that idea though is if they do notice unauthorized charges, is why they haven't gotten a new card?

I dunno.All in all I hope this issue gets fixed for everyone.
Reply
:iconaomiarmster:
AomiArmster Featured By Owner Aug 14, 2014  Hobbyist General Artist
i hope this scammer gets what is coming to them, this is beyond the pale !
Reply
:iconchuuuki:
Chuuuki Featured By Owner Aug 14, 2014  New member Student
I hope the charge comes flying back in her face. I hate it when they think they can get away with these things. So heartless. 
Reply
:iconsummonerix:
SummonerIX Featured By Owner Aug 14, 2014  Hobbyist Digital Artist
Tip for anyone doing commissions in the future: Send invoices and mark them for the payment of "services", not "goods". That way, it will be harder to use the "I never received my goods" chargeback fraud.
Reply
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